PRIVACY POLICY

1. Our Privacy Statement

   1.1. GINES GARCIA LOPEZ acknowledges that the protection of your Personal Data is a fundamental principle for building trust and maintaining a good relationship with you.

   1.2. This Privacy Policy details the commitments we have made and the rights you have concerning the processing of your Personal Data in accordance with applicable laws.

   1.3. Additionally, in specific cases, this Privacy Policy may be supplemented by additional policies, terms and conditions, or brief Privacy Statements used for specific purposes and in different ways, which will be duly identified as mandatory.

   1.4. By providing your Personal Data, you consent to the collection, use, and processing (including disclosure) of your Personal Data in the manner and for the purposes described in this Privacy Policy.

   Data Collection

   2.1. We may communicate with you through various channels, including our headquarters, our customer loyalty systems, the internet (via our sales or information websites), or through our direct contact line, as well as other means such as postal mail, email, telephone, fax, or text messages sent to your mobile phone. However, our preferred method of communication will be via email to have a lesser impact on the environment. These communications may include the sending and receiving of information related to you. Some of the data we receive will personally identify you (as defined in section 3 below), while other data (specifically those obtained through your access to our websites) will constitute information that does not personally identify you (as described in section 4 below). This Privacy Policy primarily refers to the processing of Personal Data.

   2.2. We will provide you with information explaining why your Personal Data is needed and how it will be processed.

   Personal Data

   3.1. GINES GARCIA LOPEZ limits the volume and type of information obtained to what is necessary for the specified purposes, and we will not obtain your Personal Data unless you provide it to us (directly or indirectly) voluntarily.

   3.2. Although the specific details of the Personal Data obtained may vary depending on the purpose in each case, generally, we will obtain the following Personal Data about you: [IF ANY OTHER DATA IS REQUESTED, INCLUDE IT]

   – Name
   – Address
   – Phone number(s)
   – Date of birth
   – Email address
   – Gender
   – Language preference; and merchandise category preferences
   – ID number
   – Financial information
   – Commercial information

   Non-Personally Identifiable Information

   4.1. When we obtain information through our website, like many other websites, we also automatically collect certain Non-Personally Identifiable Information related to your use of the website, which does not directly identify you. This may include your computer’s IP address, your Internet Service Provider’s IP address, the date and time you access the website, the internet address of the website from which you directly access our website, the operating system you use, the sections of the website you visit, the pages of the website you read and the images you view, as well as the content you download from our website.

   4.2. We may use Non-Personally Identifiable Information to compile tracking data reports regarding website user statistics, website traffic patterns, and purchases made on the website. The tracking data in these reports cannot be directly linked to the identity of the users or their Personal Data.

   4.3. In this regard, your visits to our website will be recorded; however, we cannot personally identify you unless you choose to specifically share the information with us. We use this information to better understand how our associates and interested parties use our website and to gain insights into the most popular options that best meet the needs of our visitors.

   When are Personal Data Obtained and How are They Used?

   5.1. GINES GARCIA LOPEZ obtains Personal Data for the following purposes:

   5.1.1. Conducting operations with you, providing the contracted service, managing communications, and managing your membership in our customer loyalty system;
   5.1.2. Sending you commercial communications, provided you have given your consent;
   5.1.3. Understanding and analyzing our sales, as well as your needs and preferences;
   5.1.4. Developing, improving, marketing, and delivering products and services to meet your needs;
   5.1.5. Allowing you to participate in promotions and contests;
   5.1.6. Enabling your participation in customer surveys or interest groups;
   5.1.7. Responding to requests and complaints;
   5.1.8. Allowing your participation in our customer loyalty systems and managing your membership in them.

   5.2. We will only retain Personal Data for as long as necessary to fulfill the specific purposes for which they were obtained. We retain Personal Data in accordance with our own guidelines, procedures, and principles and in line with the applicable legislation in each Relevant Jurisdiction.

   5.3. We may disclose your Personal Data when required by applicable law or at the request of competent authorities.

   5.4. If you have consented to receive these communications, you can unsubscribe at any future time by contacting us as indicated in section 6.4 below.

   5.5. When we need to obtain your Personal Data for a purpose that has not been previously notified to you and is not included in this Privacy Policy, we will try to inform you and obtain your consent before proceeding with such collection. If this is not possible, we will obtain your consent as soon as reasonably possible after the collection. However, we will only use your Personal Data for the purpose specified prior to its use when the processing of your Personal Data is necessary for the performance of a contract you are a party to, to take steps at your request before entering into a contract, or when the processing is necessary for other legal purposes.

   Consent (Acceptance – Opt-out)

   6.1. Acceptance: GINES GARCIA LOPEZ will not use your Personal Data for any purpose not previously specified unless we have obtained your prior consent or unless such purpose is required by law.

   6.2. Consent to the provision of Personal Data is not a condition for us to offer you a product or service unless the requested information is mandatory to fulfill a legitimate and explicitly specified purpose.

   6.3. In general, we will seek your explicit prior consent (acceptance) before sending you marketing communications (see section 5.1.2 above).

   6.4. Opt-out: You can revoke your consent to our collection, use, or disclosure (processing) of your Personal Data at any time by contacting us in writing as indicated (by email, postal mail, text messages, etc.) in the communications we send you or in the relevant documents you may have signed (e.g., in relation to our customer loyalty system), depending on the country where you reside or the channel through which you previously agreed to receive our communications. If you have any questions regarding the functionality available for opting out, as indicated in this section, please contact us at the address or through the means specified in section 14 of this Privacy Policy.

   6.5. If you have previously consented to receive our commercial communications in accordance with section 6.3 above and are also registered in our loyalty program, in the event that your membership in the program ends for any reason, we will not consider it an automatic request to opt-out, and we will assume that we still have your consent unless you specifically revoke it in accordance with section 6.4.

   Correction of Information

   7.1. GINES GARCIA LOPEZ maintains accurate